TERMS & CONDITIONS
ONLINE COURSE AND MATERIALS
Course materials are copyright to Katy Batt and remain the intellectual property of Katy Batt.
Course materials should not be downloaded and/or distributed under any other name.
Online courses must be paid for in full, in advance of the course commencing or materials being sent out.
PAYMENTS & REFUNDS
Payments for both downloads and online courses/sessions must be made in advance via PayPal.
Please contact me directly with regard to refunds for online courses or downloads.
Refunds will only typically be given due to a technical problem or in exceptional circumstances.
ONLINE CLIENT SESSIONS
All online sessions are carried out with the informed consent of the client.
The therapies and principles practiced are from complimentary therapies and are not to be viewed as a replacement for medical care.
If you have any health concerns you are encouraged to consult a medical professional.
All client personal details are kept confidential.
Matters discussed during client sessions will be kept confidential between practitioner and client.
Practitioner discretion may be used in exceptional circumstances, for example, criminal activity and personal safety of themselves or other persons.
During working hour’s contact can be made via email or social media and I will endeavour to respond as soon as possible.
For messages outside of practice hours please allow up to 24hours for a response.
Aftercare and support is offered to all online sessions clients following their sessions. This can be in the form of email, telephone or Skype call at a mutually convenient time.